..from Version 4 to Persuasion

StreamServe’s latest technology has evolved far beyond previous versions. Although your current solution functions well, customer expectations and the competitive landscape have continuously escalated. StreamServe Persuasion™ is geared not only to meet these rising expectations, but also to enable you to establish even higher benchmarks. This is one major reason to upgrade to StreamServe Persuasion. Here are some others:

How Does BUSINESS Benefit?

• No middlemen between you and documents that “talk” to the customer across all touchpoints
• Far simpler, much more powerful, direct control over customer communications—branding, consolidation, and marketing/sales revenue-generating techniques
• Hands-on, Web-based management of customer communications for people responsible for delivering business results
• Customer service calls become sales calls via immediate access to all relevant customer documents plus marketing guidance for cross- and up-sell
• Concept to execution of campaigns—new offers, up-sell and cross-sell opportunities, etc.—cut to the bare minimum
• Time-sequenced (on/off on specific dates) and behavior-triggered (cross- and up-sell) campaigns deepen customer relationships
• Simple, Web-based, protected access allows customers to self-manage many account-related activities—transitioning to electronic present-ment, viewing history, recovering misplaced documents, etc.

How Does IT Benefit?

• Thoroughly updated, modern archi-tecture, including Service Oriented Architecture (SOA) integration, simplifies management and support at the same time it enables expanded service and higher capabilities
• Painless, easy upgrade path involves virtually no disruption of your existing business; robust migration tools reduce staff time commitments and operational costs
• Web-based tools enable businesspeople to self-manage updates and variations, relieving overhead demand on IT resources
• Simplified development accelerates deployment of feature-rich applications that otherwise require armies of developers and hundreds of work-hours to build
• Portlet support (JSR-168) enables seamless integration into enterprise frameworks, including SAP Netweaver, IBM Websphere, and Apache
• Integrated version management (CVS compatibility right out of the box) lowers development risk by enabling simple rollback to previous versions
• Separate development, testing, production, and deployment in connected, but independent, environments enables simultaneous operations
• Non-disruptive integration incorporates virtually any type of content or format from multiple information stores: Websites, file servers, content management repositories, enterprise applications (e.g., CRM, ERP, PLM), etc.
• Robust security using encryption and certificate technology protects critical data from accidental or intentional misuse

..from older Persuasion Versions to the latest

The StreamServe technology is constantly evolving with new features and functionality in a variety of areas across the whole product suite. In New Feature documentation you can read about the new features included in the latest version of our product.

It is always recommended to run on the latest major version of our software. To get a step by step help on how to go about upgrading you project view the Upgrade documentation.