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    Can not start a Service in persuasion

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  • Marcel Janus Marcel Janus
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    Hello,

     

    we are currently testing our new StreamServe Persuasion enviroment for mirgrating our projects form 4.x to persuasion.

    Our Admin installed the StreamServe Persuasion on

    OS Name: Microsoft(R) Windows(R) Server 2003, Enterprise Edition
    OS Version: 5.2.3790 Service Pack 2 Build 3790

    Now we tryed to run our first test project and sadly we get the following error message:

    EventId: 7023

    Source: Sevice Control Manager

    The CHO_Test service terminated with the following error:
    The caller is dispatching an intertask SendMessage call and cannot call out via PostMessage.

    and in the Control Center logfile:

    0312 114801 (0000) 0 StreamServe Platform version 1.3.0 GA Build 374 ( bootreader.cxx , 644 , StrsPlatform::BootReader::initialize )
    0312 114801 (0000) 1 Reading Territory File: E:\Services\STRS\1.0\root\applications\CHO_Test\New Physical Layer 1\territory.xml. ( bootreader.cxx , 1001 , StrsPlatform::BootReader::loadTerritoryReader )
    0312 114801 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\kernel_5_4_0.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114801 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\managementmanager.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114801 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\kernelmodules.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114801 (0016) 1 Reading configuration file from: E:\Services\STRS\1.0\root\applications\CHO_Test\New Physical Layer 1\logmanager.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114801 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\threadmanager.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114801 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\securitymanager.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114801 (0016) 1 Reading configuration file from: E:\Services\STRS\1.0\root\applications\CHO_Test\New Physical Layer 1\repositorymanager.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114801 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\repositorymodules.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114801 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\schedulemanager.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114801 (0016) 1 Reading configuration file from: E:\Services\STRS\1.0\root\applications\CHO_Test\New Physical Layer 1\iomanager.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114801 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\subscriptionmanager.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114801 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\corrman.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114801 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\csmodules_5_4_0.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114801 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\csservices_5_4_0.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114801 (0016) 1 Reading configuration file from: E:\Services\STRS\1.0\root\applications\CHO_Test\New Physical Layer 1\packages.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114801 (0016) 1 Reading configuration file from: E:\Services\STRS\1.0\root\applications\CHO_Test\New Physical Layer 1\exported_platforms\cs.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114801 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Applications\StreamServer\5.4.0\Common\bin\strshyphenator.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0312 114802 (0263) 2 SecurityManager: No core authorization service configured. SecurityManager enables default core authorization service. This will disable all resource authorization control. ( securitymanagerimpl.cxx , 3113 , StrsPlatform::SecurityManager::internalInitializeAuthorizationService )
    0312 114802 (0015) 1 Failed to load library D:\Services\StreamServe\Platform\Core\1.3\bin\cs.dll. ( sharedlibrarycomponententryimpl.cxx , 183 , StrsPlatform::SharedLibraryComponentEntry::loadError )
    0312 114802 (0054) 1 Component loader: Failed to create component factory http://schemas.streamserve.com/uid/service/composerservice/1.0. ( componentloaderimpl.cxx , 90 , StrsPlatform::ComponentLoader::getComponentFactory )
    0312 114802 (0319) 1 Service controller: Failed to create component factory for service: http://schemas.streamserve.com/uid/service/composerservice/1.0. ( servicecontrollerimpl.cxx , 1181 , StrsPlatform::ServiceController::createServiceFactory )
    0312 114802 (0371) 1 Service controller: Failed to register service http://schemas.streamserve.com/uid/service/composerservice/1.0. ( servicecontrollerimpl.cxx , 813 , StrsPlatform::ServiceController::registerService )
    0312 114802 (0315) 1 Service controller: Failed to initialize service controller. Service controller parent: http://schemas.streamserve.com/uid/manager/repositorymanager/1.0. (0x80010003: can not get error text) ( servicecontrollerimpl.cxx , 592 , StrsPlatform::ServiceController::initialize )
    0312 114802 (0012) 1 Failed to initialize component http://schemas.streamserve.com/uid/component/platformservicecontroller/1.0. ( componentloaderimpl.cxx , 370 , StrsPlatform::ComponentLoader::initializeComponent )
    0312 114802 (0062) 1 Repository manager: Failed to create Service controller. (0x80010003: can not get error text) ( repositorymanagerimpl.cxx , 580 , StrsPlatform::RepositoryManager::createServiceController )
    0312 114802 (0300) 1 Repository manager: Failed to parse XML file: repositorymanager.xml ( repositorymanagerimpl.cxx , 272 , StrsPlatform::RepositoryManager::customInitialize )
    0312 114802 (0012) 1 Failed to initialize component http://schemas.streamserve.com/uid/manager/repositorymanager/1.0. ( componentloaderimpl.cxx , 370 , StrsPlatform::ComponentLoader::initializeComponent )
    0312 114802 (0095) 0 BootReader: Failed to initialize managers ( bootreader.cxx , 1575 , StrsPlatform::BootReader::initializeManagers )
    0312 114802 (0261) 3 ResourceManager: Successfully disabled resource authorization. ( resourcemanagerimpl.cxx , 1812 , StrsPlatform::ResourceManager::disableResourceAuthorization )

    Any idea what is wrong?

    Friday 12 March, 2010
  • David Shih David Shih StreamServe Employee
    0 likes

    Have you opened an incident with Support?

    You're running SP4. Starting with SP4 GA, you'll find three log file tabs toward the bottom of Control Center.

    The first one is "strs_boot.log" which describes the Service Component Framework bootloader. The next one is "platform.log" which describes database calls. The last one is the application instance log, e.g. "log.txt" or "strs.log", which in your case, would be the Communication Server log file with which you are already familiar. (If the bootloader does not succeed, then you might not get an application instance log file.)

    So. This appears to be your strs_boot.log file. You should find more descriptive information in one of the other log files. That's the first thing that I'd check.

    Try creating a new, minimalist project in Design Center, and see if that starts up properly.

    I suspect--but do not have sufficient information to be sure--that the Communication Server might not be properly installed. If that were the case, I'd make sure to disable any antivirus software, reinstall StreamServer (check the install logs when complete), and reapply any hotfixes. Of course, before you take this drastic step, start first with reviewing the other existing log files, then deploying a minimalist test project.

    Saturday 13 March, 2010
  • Marcel Janus Marcel Janus
    0 likes

    Hello David,

    thank you for your reply. The CHO_Test project is a minimalistic test projekt.

    Here ist the strs_boot.log located at e:\Services\STRS\1.0\root\applications\CHO_Test\New Physical Layer 1\strs_boot.log:

    0315 082443 (0000) 0 StreamServe Platform version 1.3.0 GA Build 374 ( bootreader.cxx , 644 , StrsPlatform::BootReader::initialize )
    0315 082443 (0000) 1 Reading Territory File: E:\Services\STRS\1.0\root\applications\CHO_Test\New Physical Layer 1\territory.xml. ( bootreader.cxx , 1001 , StrsPlatform::BootReader::loadTerritoryReader )
    0315 082444 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\kernel_5_4_0.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\managementmanager.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\kernelmodules.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: E:\Services\STRS\1.0\root\applications\CHO_Test\New Physical Layer 1\logmanager.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\threadmanager.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\securitymanager.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: E:\Services\STRS\1.0\root\applications\CHO_Test\New Physical Layer 1\repositorymanager.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\repositorymodules.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\schedulemanager.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: E:\Services\STRS\1.0\root\applications\CHO_Test\New Physical Layer 1\iomanager.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\subscriptionmanager.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\corrman.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\csmodules_5_4_0.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Platform\Core\1.3\bin\csservices_5_4_0.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: E:\Services\STRS\1.0\root\applications\CHO_Test\New Physical Layer 1\packages.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: E:\Services\STRS\1.0\root\applications\CHO_Test\New Physical Layer 1\exported_platforms\cs.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Applications\StreamServer\5.4.0\Common\bin\str shyphenator.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082445 (0263) 2 SecurityManager: No core authorization service configured. SecurityManager enables default core authorization service. This will disable all resource authorization control. ( securitymanagerimpl.cxx , 3113 , StrsPlatform::SecurityManager::internalInitializeAuthorizationService )
    0315 082448 (0015) 1 Failed to load library D:\Services\StreamServe\Platform\Core\1.3\bin\cs.dll. ( sharedlibrarycomponententryimpl.cxx , 183 , StrsPlatform::SharedLibraryComponentEntry::loadError )
    0315 082448 (0054) 1 Component loader: Failed to create component factory http://schemas.streamserve.com/uid/service/composerservice/1.0. ( componentloaderimpl.cxx , 90 , StrsPlatform::ComponentLoader::getComponentFactory )
    0315 082448 (0319) 1 Service controller: Failed to create component factory for service: http://schemas.streamserve.com/uid/service/composerservice/1.0. ( servicecontrollerimpl.cxx , 1181 , StrsPlatform::ServiceController::createServiceFactory )
    0315 082448 (0371) 1 Service controller: Failed to register service http://schemas.streamserve.com/uid/service/composerservice/1.0. ( servicecontrollerimpl.cxx , 813 , StrsPlatform::ServiceController::registerService )
    0315 082448 (0315) 1 Service controller: Failed to initialize service controller. Service controller parent: http://schemas.streamserve.com/uid/manager/repositorymanager/1.0. (0x80010003: can not get error text) ( servicecontrollerimpl.cxx , 592 , StrsPlatform::ServiceController::initialize )
    0315 082448 (0012) 1 Failed to initialize component http://schemas.streamserve.com/uid/component/platformservicecontroller /1.0. ( componentloaderimpl.cxx , 370 , StrsPlatform::ComponentLoader::initializeComponent )
    0315 082448 (0062) 1 Repository manager: Failed to create Service controller. (0x80010003: can not get error text) ( repositorymanagerimpl.cxx , 580 , StrsPlatform::RepositoryManager::createServiceController )
    0315 082448 (0300) 1 Repository manager: Failed to parse XML file: repositorymanager.xml ( repositorymanagerimpl.cxx , 272 , StrsPlatform::RepositoryManager::customInitialize )
    0315 082448 (0012) 1 Failed to initialize component http://schemas.streamserve.com/uid/manager/repositorymanager/1.0. ( componentloaderimpl.cxx , 370 , StrsPlatform::ComponentLoader::initializeComponent )
    0315 082448 (0095) 0 BootReader: Failed to initialize managers ( bootreader.cxx , 1575 , StrsPlatform::BootReader::initializeManagers )
    0315 082448 (0261) 3 ResourceManager: Successfully disabled resource authorization. ( resourcemanagerimpl.cxx , 1812 , StrsPlatform::ResourceManager::disableResourceAuthorization )

    Is says IMHO basically the same :-(

    If you need further informations please let me know.

    Regards,

    Marcel

    Monday 15 March, 2010
  • Stefan Cohen Stefan Cohen StreamServe Employee Administrator
    0 likes

    I agree with David. There seems to be something wrong with the installation. The following is a hint:

    0315 082444 (0016) 1 Reading configuration file from: E:\Services\STRS\1.0\root\applications\CHO_Test\New Physical Layer 1\exported_platforms\cs.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082444 (0016) 1 Reading configuration file from: D:\Services\StreamServe\Applications\StreamServer\5.4.0\Common\bin\s tr shyphenator.xml. ( bootreader.cxx , 815 , StrsPlatform::BootReader::createReaders )
    0315 082445 (0263) 2 SecurityManager: No core authorization service configured. SecurityManager enables default core authorization service. This will disable all resource authorization control. ( securitymanagerimpl.cxx , 3113 , StrsPlatform::SecurityManager::internalInitializeAuthorizationService )
    0315 082448 (0015) 1 Failed to load library D:\Services\StreamServe\Platform\Core\1.3\bin\cs.dll. ( sharedlibrarycomponententryimpl.cxx , 183 , StrsPlatform::SharedLibraryComponentEntry::loadError )

    It seems like the main server dll can't be found. It might be related to how the installation has been split up over two disks/partitions (E: and D:) . I recommend that you contact StreamServe support to get further help with this.

    Monday 15 March, 2010