Direct Marketing Made Easy with SAP® Document Presentment by OpenText
The desire to create more direct marketing campaigns came with the need to get those campaigns out the door as quickly as possible. In the highly competitive market, DONG needed to be able to respond to the competition within twenty-four hours.
Replacement of existing Output managment solution (DOC1)
A Benelux utility company serving more than 1.5 million private and business customers and has approximately 1,000 employees.
Enhance the value of its customer relationships - Profitable marketing campaigns
The company has a market share of over twenty percent in his home market and distinguishes by a very pronounced form of customer focus
Hidroeléctrica del Cantábrico supplies electricity and gas to 700,000 customers in Spain, generating nearly 4 million documents annually. Hidroeléctrica del Cantábrico offers services associated with the production, transport, transformation, and distribution of electrical energy, and possesses businesses related to gas, renewable energy, and telecommunications.
Extends online bill presentment capabilities and facilitates access to valuable information from legacy and packaged applications.
Operating as a regulated, vertically integrated, customer-focused power company, CLP Power Hong Kong is the largest utility in Hong Kong, responsible for providing power to more than 2.1 million residential, commercial, and industrial customers. To meet customer demand, CLP operates three power stations in Hong Kong and leases energy rights from two mainland power facilities. In addition to its leadership in innovation, supply reliability, and environ-mental practices, CLP also places a strong emphasis on creative business communications to support a key business process – customer billing.
Print simultaneously from different SAP modules while maintaining the corporate identity.
E.ON Energy has 25 million customers throughout Europe, making it the largest private energy company in the world. Challenge; To print simultaneously from different SAP modules while maintaining the corporate identity for E.ON subsidiaries, and pre-sort electricity bills.