Smart Communications: How Leaders Drive Customer Experience – Part II
This is the second part in a White Paper trilogy about Customer Communications, made by Greenhill Analysis.
Business Users and Customer-Centricity – Opportunities and the IT Barrier
Part 2: How Leaders Use StreamServe Persuasion for Customer Experience™ to Increase Loyalty and Profit
Customer-centricity has become a main strategic driver for organic growth, greatly exceeding mergers and acquisitions, and joint ventures. That promise of organic growth, in turn, derives from a number of factors that effectively combine cross-selling and up-selling existing and new products to existing and new customers—the commercial imperative of the customer-centric business.
MAIL ORDER - CASE BRIEF: Colour printing saves $$$...
Recently, an international Mail Order Company, based in Europe, switched to StreamServe to produce colourful, informative and functional statements to accompany their products.
Infrastructure and Organization for Output Management
The company now produces colour print-ready files in-house which has proved to be a big bonus as we shall now see…
This article discusses output management solution infrastructure and how efficiency and economy can be achieved through the deployment of a centralised solution architecture.